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The Black Bear Chalet | Alta, Utah

Frequently Asked Questions

How many beds are there? No one in our group wants to share a bed.

We have 6 twin beds across three bedrooms that can also be converted to a king bed per room. There are 2 queens in the master. There is also a full size sleeper sofa in the terrace bedroom, and a single person sleeper in the upstairs theater.

The Black Bear Chalet | Alta, Utah

How far to the lifts?

We’re within 5 minutes walking/skating distance of the Wildcat base area. Ski back to the chalet via the Westward Ho! ski run or down the pleasant trail from the Wildcat Lift, or take the free Alta Bypass shuttle which stops 75 ft from the door.

My kids snowboard. How far is Snowbird?

Snowbird is 1/2 mile down canyon. They can catch the Alta Bypass Shuttle that runs continuously in the morning from 8:30 – 11:00 and in the afternoon from 3:00 - 5:00 or they can be driven to the Tram Plaza, about 5 minutes.

My office needs to FedEx or UPS something to me, what address do I use?

9920 East Peruvian Acre Road
Alta, Utah  84092.

The Chalet telephone number is 801.742.2272 but there is no answering machine so we recommend you direct calls to your cellular phone.

Is there a grocery store in Alta?

There is no grocery store in Alta. There is a small convenience store in Snowbird that stocks snacks, beer and sodas, and sundries. We suggest food stocking service if you don't want to rent a car.

Do you take credit cards?

No. We accept personal checks, wire transfers or payments via PayPal. Payments via PayPal incur an additional 5% transaction fee.

Do I need a car? Do I need 4-wheel drive or snow tires? What about other forms of transportation?

You may not need a car if you take advantage of the grocery stocking service and walk or use the Alta shuttle to get to the lifts. There is also evening shuttle service available for transportation to and from Alta and Snowbird restaurants. Transportation is available from the Salt Lake International Airport via Alta Shuttle at 1-866-274-0225 or Canyon Transportation at 1-800-255-1841.

If you do bring a vehicle, you MUST move it daily because of plowing. Parking is limited to 2 guest vehicles.

By law, snow tires or chains are required on all vehicles entering the canyon from November 1st to May 1st. During heavy snowstorms the canyon may be restricted to 4WD or chains only.

Can I bring my pet?

NO pets are allowed in the canyon or in lodges by county ordinance. Only residents are allowed pet permits, no exceptions.

Where do we send payments?

Please send payments payable to The Black Bear Chalet, c/o Marcia Decker, 5035 Riverview Road, NW, Atlanta, Georgia  30327.

What’s your cancellation policy?

Refunds on cancellations are refundable less a 10% cancellation fee for cancellations received 90 days or more prior to arrival. Cancellations made 89-61 days prior forfeit deposit. Cancellations made 60 days or less prior to arrival are completely non-refundable. PLEASE NOTE – no refunds are given for late check in or early check outs for ANY REASON (which shall specifically include, without limitation, Inclement Weather, Travel Delays or the Closure of Roads leading to BBC). Little Cottonwood Canyon, where the BBC is located, receives a significant amount of snow fall and local roads can be closed to travel due to high avalanche danger or other dangerous conditions.

Can I book a long weekend?

We may have availability during the low season. Call for details.

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